Mangalsutraa.com is a platform for matchmaking ("Service"). We ask for certain personal information which is displayed on the site on behalf of you to find your desired life partner. You hereby provide your consent to collect, process, and share of your personal information in order to provide the service.
We gather the following types of information:
i. Information you submit; and
ii. Information not directly submitted by the you
iii. Information we receive from others
- Information submitted by you
In order to avail our services you have to provide the following information:-- Your personal details, such as name, your gender, date of birth, contact details, educational qualification, employment details, photos, marital status and your interests etc...
- When you avail for a paid service, you provide us or our payment service provider with information, such as your debit or credit card number or UPI.
- Testimonials submitted by you including your success story and photos.
- Details shared with our customer care team. (This information used to monitor or for training purposes and to ensure a better service).
- Your chats and messages with other users as well as the content you publish will be processed as a part of the service.
- Information not directly submitted by you
- User activity
We collect information about your activity on our services, such as date and time you logged in, features you've been using, searches, clicks and pages visited by you, your interaction with other users including messages exchanged. - Device Information
We collect information from and about the device(s) such as IP address, device-specification and app settings, app error reports, browser details, operating system, identifiers associated with cookies or other technologies that may uniquely identify your device or browser. -
SMS permission
We need SMS permission for authenticating transactions via OTP, sent by the Payment Gateway and other verification purposes.
- User activity
- Information we receive from others
Other users who interact with you may share the information and may be used for service purposes.
Your information is used for the following:
- To manage your account
- To provide the Service you registered for
- To provide you with technical/customer support
- To analyse and act as feedback for providing better services
- To inform you by email, phone about services, promotions or offers that may be of your interest.
- Recommend relevant matches to you and display your info to other users.
Except where you are expressly informed on the site or as described in this privacy policy we do not sell, rent, share, trade or give away any of your personal information.
- With other users
We publish your relevant information shared by you with other users to provide the services. The information is provided by you and be careful as what you share with other users. You can always control your privacy setting through your account settings - With our service providers and partners
If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information. All of our service providers and partners agree to strict confidentiality obligations. - With law enforcement agencies
we will disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, other members interest and protection and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
